This was written by Emma is a psychologist in New Zealand who works using the Solution Focused approach. She has worked in mental health, education, and suicide postvention and is currently employed by New Zealand Police within the family harm team. In her spare time, Emma delivers free suicide prevention workshops to the general public, as well as online learning via Zoom.    Let me begin by acknowledging that 2020 has been a tough year for everyone. That said, let’s talk about how to help each other get through the changes brought by this virus….. Convey empathy People need to feel heard and understood. It is important that we acknowledge what the situation is like for them, without judgment, and communicate that we understand how things are for them. Examples of statements or questions that convey empathy include: It sounds like things have been really stressful for you? It must [...]